This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes clearer expectations around data retention and deletion for different user types. Enterprise Users now have explicit notice that their inputs and outputs are retained for 30 days. Trial Users and Researchers are informed the platform is not intended to process personal information. The policy creates a formal deletion request process for inadvertently included personal information, with Cohere committing to respond within one month normally or up to three months for complex requests. You can request deletion of personal information by emailing privacy@cohere.com.
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Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities
comply with professional, legal and regulatory obligations that apply to our business
We use information about you, information that we collect from within your account, information that you provide to our customer happiness team, and information about your interactions with the Service to resolve technical issues you experience with the Service.
"Performance of a Contract: We process your data to fulfill our contractual obligations to you under our Terms of Use or commercial agreement.Excerpt from Cohere's Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “Performance of a Contract: We process your data to fulfill our contractual obligations to you under our Terms of Use or commercial agreement.”
ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.
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