This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The 30-day retention period defines how long Enterprise User data remains on the Platform, subject to the qualifier 'generally,' which signals exceptions may exist.
Interpretive note: The word 'generally' introduces flexibility in the retention period. This qualifier is preserved in all fields.
The updated policy establishes clearer expectations around data retention and deletion for different user types. Enterprise Users now have explicit notice that their inputs and outputs are retained for 30 days. Trial Users and Researchers are informed the platform is not intended to process personal information. The policy creates a formal deletion request process for inadvertently included personal information, with Cohere committing to respond within one month normally or up to three months for complex requests. You can request deletion of personal information by emailing privacy@cohere.com.
View change record →As an Enterprise User, your inputs and outputs are generally kept on the Platform for 30 days.
How other platforms handle this
We may retain some of your Data even after you cease to use our Services, for instance if the Data is necessary to meet our legal obligations, such as tax and accounting requirements.
Where specific retention periods are required by law, we comply with those timeframes; otherwise, we apply the criteria above to determine how long to retain the information.
If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account.
"Retention of inputs and outputs on the Platform is generally 30 days for Enterprise Users.Excerpt from Cohere's Privacy Policy
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The 30-day retention period defines how long Enterprise User data remains on the Platform, subject to the qualifier 'generally,' which signals exceptions may exist.
As an Enterprise User, your inputs and outputs are generally kept on the Platform for 30 days.
ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.
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