This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes clearer expectations around data retention and deletion for different user types. Enterprise Users now have explicit notice that their inputs and outputs are retained for 30 days. Trial Users and Researchers are informed the platform is not intended to process personal information. The policy creates a formal deletion request process for inadvertently included personal information, with Cohere committing to respond within one month normally or up to three months for complex requests. You can request deletion of personal information by emailing privacy@cohere.com.
View change record →How other platforms handle this
When you create User Content, we may upload or import it to the Platform before you save or post the User Content (also known as pre-uploading).
When you communicate with us, such as via emails, customer service requests, survey responses, website chats or social media posts, likes, or messages, we collect the content of your communication.
We use tools to monitor certain user experience information; including login information, IP address, data regarding pages visited and ads clicked, specific actions taken on pages visited (e.g., information entered during checkout process)...
"We use Fullstory to capture and analyze your digital experience and interactions with our Website or Platform (such as mouse movements, clicks, scrolling and typing).Excerpt from Cohere's Privacy Policy
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Google's Privacy Policy covers Search, Gmail, YouTube, Maps, and every site running Google Analytics. Here is what it actually authorizes.
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The clause states: “We use Fullstory to capture and analyze your digital experience and interactions with our Website or Platform (such as mouse movements, clicks, scrolling and typing).”
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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