Provision record
Cohere · Cohere Privacy Policy · View original document ↗

Transactional emails continue after marketing unsubscribe

Low severity Explicitdocumentlanguage Common · 297 of 352 platforms
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Recent governance activity Cohere recorded 2 documented changes in the last 30 days.
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This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Apr 29, 2026

The updated policy removes explicit language describing data retention timelines and deletion request procedures that were previously available. The prior policy stated that Enterprise Users' inputs and outputs were retained for 30 days, that Trial Users and Researchers were not intended to process personal information, and that deletion requests would normally be responded to within one month (up to three months for complex requests). The updated policy now contains only a general reference to 'retention practices' without specifying these timelines, response windows, or user-type distinctions. Users cannot determine from the updated policy what retention periods apply to their account category or what timeline to expect for deletion requests.

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Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 6356 other provisions on other platforms.

How other platforms handle this

Perplexity AI Medium

All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination of these Terms by the Company or you.

ActiveCampaign Medium

You agree that we may, but have no obligation, to identify you as a customer of ActiveCampaign and that ActiveCampaign may, in its sole discretion, refer to you by name, trade name, trademark, logo and other proprietary marks or words...

Tinder Medium

If you believe we have taken action against your content or account in a way that does not comply with these Terms, you have the right to bring a claim for breach of contract under UK law.

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▸ View Original Clause Language DOCUMENT RECORD
"
Note that you may continue to receive transactional communications (e.g., password resets) even after unsubscribing.

Excerpt from Cohere's Privacy Policy

Provision details

Document information
Document
Cohere Privacy Policy
Entity
Cohere
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-041863
Document ID
CA-D-00440
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
48f574f6141f754b1e207ebd31ad81a85645609ea91087c0f35d0f4211dd49a2
Analysis generated
May 10, 2026 04:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cohere
Document: Cohere Privacy Policy
Record ID: CA-P-041863
Captured: 2026-05-10 04:19:09 UTC
SHA-256: 48f574f6141f754b…
URL: https://conductatlas.com/platform/cohere/cohere-privacy-policy/provision/CA-P-041863/transactional-emails-continue-after-marketing-unsubscribe/
Accessed: July 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Cohere's Transactional emails continue after marketing unsubscribe clause do?

The clause states: “Note that you may continue to receive transactional communications (e.g., password resets) even after unsubscribing.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.