This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes clearer expectations around data retention and deletion for different user types. Enterprise Users now have explicit notice that their inputs and outputs are retained for 30 days. Trial Users and Researchers are informed the platform is not intended to process personal information. The policy creates a formal deletion request process for inadvertently included personal information, with Cohere committing to respond within one month normally or up to three months for complex requests. You can request deletion of personal information by emailing privacy@cohere.com.
View change record →How other platforms handle this
We may continue to retain some information even after you delete your account if we are required to do so in order to comply with applicable laws.
We retain Personal Information only for as long as necessary to fulfill the purposes described in this General Privacy Policy, including to provide Websites, maintain business operations...
We retain your account information for as long as your account is active and up to 15 days thereafter.
"We may also retain your email address for as long as you are subscribed to our marketing emails, or, if you unsubscribe, to ensure that we comply with your unsubscribe request.Excerpt from Cohere's Privacy Policy
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “We may also retain your email address for as long as you are subscribed to our marketing emails, or, if you unsubscribe, to ensure that we comply with your unsubscribe request.”
ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.
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