This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes clearer expectations around data retention and deletion for different user types. Enterprise Users now have explicit notice that their inputs and outputs are retained for 30 days. Trial Users and Researchers are informed the platform is not intended to process personal information. The policy creates a formal deletion request process for inadvertently included personal information, with Cohere committing to respond within one month normally or up to three months for complex requests. You can request deletion of personal information by emailing privacy@cohere.com.
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We kindly request you do not disclose certain Data, such as passwords, credit card numbers, PINs or other confidential data during your use of our Services.
Assist or permit any persons in engaging in any of the activities described above
You shall not distribute on or through this Web Site any Postings containing any advertising, promotion, solicitation for goods, services or funds or solicitation for others to become members of any enterprise...
"Please do not include sensitive, confidential, or personal information in your support tickets.Excerpt from Cohere's Privacy Policy
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The clause states: “Please do not include sensitive, confidential, or personal information in your support tickets.”
ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.
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