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This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy removes explicit language describing data retention timelines and deletion request procedures that were previously available. The prior policy stated that Enterprise Users' inputs and outputs were retained for 30 days, that Trial Users and Researchers were not intended to process personal information, and that deletion requests would normally be responded to within one month (up to three months for complex requests). The updated policy now contains only a general reference to 'retention practices' without specifying these timelines, response windows, or user-type distinctions. Users cannot determine from the updated policy what retention periods apply to their account category or what timeline to expect for deletion requests.
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"To move from a Trial User to an Enterprise User, you will be asked to provide payment information so that we can process payments and manage billing to your company.Excerpt from Cohere's Privacy Policy
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The clause states: “To move from a Trial User to an Enterprise User, you will be asked to provide payment information so that we can process payments and manage billing to your company.”
ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.
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