Provision record
Cohere · Cohere Privacy Policy · View original document ↗

Personal Data Collection Scope

Medium severity Medium confidence Inferred from context Common · 290 of 352 platforms
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Document Record

What it is

Cohere collects information you provide when signing up, using the service, or contacting support, including your name, email, organization, payment details, and the content of your interactions with the AI.

This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision defines the scope of personal data collection and establishes that content submitted through the service is collected alongside standard account identifiers, which is relevant to understanding what data Cohere holds about you.

Interpretive note: The exact enumeration of data categories could not be confirmed from the truncated document; the description reflects the scope stated in the policy's meta description and standard Cohere privacy policy structure.

Recent Activity

This document changed recently

Medium Apr 29, 2026

The updated policy removes explicit language describing data retention timelines and deletion request procedures that were previously available. The prior policy stated that Enterprise Users' inputs and outputs were retained for 30 days, that Trial Users and Researchers were not intended to process personal information, and that deletion requests would normally be responded to within one month (up to three months for complex requests). The updated policy now contains only a general reference to 'retention practices' without specifying these timelines, response windows, or user-type distinctions. Users cannot determine from the updated policy what retention periods apply to their account category or what timeline to expect for deletion requests.

View change record →

Consumer impact (what this means for users)

Cohere collects name, email address, organizational affiliation, payment information, and content submitted through the services, meaning both your account details and the substance of your AI interactions are subject to the policy's data use and disclosure terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Email privacy@cohere.com to request a copy of the personal data Cohere holds about you. Specify your account details and the categories of data you are requesting.

How other platforms handle this

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We collect personal information you provide directly to us, including when you create an account, use our Services, contact us for support, or otherwise communicate with us. This information may include your name, email address, organization, payment information, and any information you submit through our Services.

Excerpt from Cohere's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages GDPR Articles 13 and 14 regarding transparency and information obligations at the point of collection, CCPA Section 1798.100 regarding the right to know categories of personal information collected, and …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Cohere Privacy Policy
Entity
Cohere
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-011022
Document ID
CA-D-00440
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
48f574f6141f754b1e207ebd31ad81a85645609ea91087c0f35d0f4211dd49a2
Analysis generated
May 10, 2026 04:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cohere
Document: Cohere Privacy Policy
Record ID: CA-P-011022
Captured: 2026-05-10 04:19:09 UTC
SHA-256: 48f574f6141f754b…
URL: https://conductatlas.com/platform/cohere/cohere-privacy-policy/provision/CA-P-011022/personal-data-collection-scope/
Accessed: Sept. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Cohere's Personal Data Collection Scope clause do?

This provision defines the scope of personal data collection and establishes that content submitted through the service is collected alongside standard account identifiers, which is relevant to understanding what data Cohere holds about you.

How does this clause affect you?

Cohere collects name, email address, organizational affiliation, payment information, and content submitted through the services, meaning both your account details and the substance of your AI interactions are subject to the policy's data use and disclosure terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.