This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This instruction signals that trial and research environments are not designed or secured for personal information processing, placing the responsibility on the user to avoid submitting such data.
Interpretive note: The clause uses 'Please do not,' which is phrased as an instruction rather than a binding prohibition. The legal force of this language is not clarified in the excerpt.
The updated policy removes explicit language describing data retention timelines and deletion request procedures that were previously available. The prior policy stated that Enterprise Users' inputs and outputs were retained for 30 days, that Trial Users and Researchers were not intended to process personal information, and that deletion requests would normally be responded to within one month (up to three months for complex requests). The updated policy now contains only a general reference to 'retention practices' without specifying these timelines, response windows, or user-type distinctions. Users cannot determine from the updated policy what retention periods apply to their account category or what timeline to expect for deletion requests.
View change record →As a Trial User or research platform user, you are instructed by Cohere not to input personal information into Cohere Products.
How other platforms handle this
You may not display any personal contact, banking, or peer-to-peer payment information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card...)
Bypass or ignore instructions contained in our robots.txt file that controls automated access to portions of our Services;
Before enabling an integration, granting Claude access to, or instructing Claude to take actions on a Third-Party Service, you should ensure you have the authority to grant such access and that doing so complies with any applicable terms, policies, or confidentiality obligations.
"Please do not submit personal information in inputs to the Cohere Products when accessing them on a research platform or as a Trial User. These trial and research environments are not intended for the processing of personal information.Excerpt from Cohere's Privacy Policy
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This instruction signals that trial and research environments are not designed or secured for personal information processing, placing the responsibility on the user to avoid submitting such data.
As a Trial User or research platform user, you are instructed by Cohere not to input personal information into Cohere Products.
ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.