This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes clearer expectations around data retention and deletion for different user types. Enterprise Users now have explicit notice that their inputs and outputs are retained for 30 days. Trial Users and Researchers are informed the platform is not intended to process personal information. The policy creates a formal deletion request process for inadvertently included personal information, with Cohere committing to respond within one month normally or up to three months for complex requests. You can request deletion of personal information by emailing privacy@cohere.com.
View change record →How other platforms handle this
We will verify your identity first before we can fulfill your request. We will respond to your request within the timeframe as required or permitted by the local laws.
Before accepting a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.
Right to Request Correction: The right to request correction of any inaccurate Personal Information we maintain about you
"We reserve the right to require verification of your identify before we fulfill a request, which may include requiring you to login to an existing Cohere account, providing us with information that matches our records...Excerpt from Cohere's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “We reserve the right to require verification of your identify before we fulfill a request, which may include requiring you to login to an existing Cohere account, providing us with information that matches our records...”
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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