This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Personal information processed by Cohere in its service provider capacity falls outside the protections and disclosures of this Privacy Policy, meaning affected individuals cannot rely on this Policy for rights or remedies in that context.
The updated policy removes explicit language describing data retention timelines and deletion request procedures that were previously available. The prior policy stated that Enterprise Users' inputs and outputs were retained for 30 days, that Trial Users and Researchers were not intended to process personal information, and that deletion requests would normally be responded to within one month (up to three months for complex requests). The updated policy now contains only a general reference to 'retention practices' without specifying these timelines, response windows, or user-type distinctions. Users cannot determine from the updated policy what retention periods apply to their account category or what timeline to expect for deletion requests.
View change record →If your personal information is processed by Cohere on behalf of an enterprise customer, this Privacy Policy does not apply to that processing.
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Because our Services may be utilized without a subscription, canceling your subscription does not remove your profile from our Services. If you wish to fully terminate your account, you must terminate your account as set forth in Section 9.
By using the Services, you have contracted with us through the Terms of Service, and we will process certain Personal Data to perform under that contract, including first and last name, email address, password, location information...
Inactivity does not constitute automatic cancellation, so unless you cancel your account in accordance with this section, you will continue to be charged for subscription to the Services.
"It also does not cover personal information that we handle as a service provider to our enterprise customers.Excerpt from Cohere's Privacy Policy
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Personal information processed by Cohere in its service provider capacity falls outside the protections and disclosures of this Privacy Policy, meaning affected individuals cannot rely on this Policy for rights or remedies in that context.
If your personal information is processed by Cohere on behalf of an enterprise customer, this Privacy Policy does not apply to that processing.
ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.
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