This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Support ticket contents may include sensitive personal information, and this clause permits that content to be processed by AI systems, including those operated by third parties.
The updated policy removes explicit language describing data retention timelines and deletion request procedures that were previously available. The prior policy stated that Enterprise Users' inputs and outputs were retained for 30 days, that Trial Users and Researchers were not intended to process personal information, and that deletion requests would normally be responded to within one month (up to three months for complex requests). The updated policy now contains only a general reference to 'retention practices' without specifying these timelines, response windows, or user-type distinctions. Users cannot determine from the updated policy what retention periods apply to their account category or what timeline to expect for deletion requests.
View change record →Content submitted in support tickets may be analyzed by AI systems Cohere does not fully control.
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Tinder may itself use or offer to You certain software-enabled technology utilizing artificial intelligence or machine learning systems ("AI Technology") as part of the Services.
We use automated decision-making to help improve our products and services to you. For example, we may use automated technologies to send you job alert emails regarding roles that may be of interest to you based upon your search criteria...
"We may use our own AI technology or third-party AI tools to analyze the contents of support tickets. This helps us summarize inquiries, draft responses, and resolve issues faster.Excerpt from Cohere's Privacy Policy
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Support ticket contents may include sensitive personal information, and this clause permits that content to be processed by AI systems, including those operated by third parties.
Content submitted in support tickets may be analyzed by AI systems Cohere does not fully control.
ConductAtlas has identified this type of provision across 217 platforms. See the full comparison.
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