This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Legal obligations or contractual requirements can override the default 30-day deletion schedule, meaning data may be retained for an unspecified longer period without user control.
The updated terms establish specific data handling practices for Cohere's SaaS Platform: customer prompts and generations are automatically deleted after 30 days unless flagged for potential policy violations or required by law or contract; Cohere logs and monitors usage for compliance and security; and safety teams may review flagged content to enforce policies. The terms state that data intended for training purposes may be retained separately according to your agreement, and that you can opt out of training data use by toggling 'Data Controls' off in your dashboard settings. You can verify and adjust these settings at any time under Settings > Data Controls in the Cohere Platform.
View change record →A legal requirement or a customer contract can cause Cohere to retain prompt and generation logs beyond the default 30-day period.
How other platforms handle this
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information...
We may need to keep your data for longer than our specified retention periods to honor your requests, including to continue keeping you opted out of marketing emails, or to comply with legal, regulatory, accounting...
We also retain your information for as long as necessary to achieve the purposes described in this Privacy Policy, for example, to comply with our legal obligations, protect us in the event of disputes, enforce our agreements...
"We automatically delete logged prompts and generations after 30 days, unless we need it to comply with a legal requirement or customer contract...Excerpt from Cohere's Enterprise Data Commitments
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Legal obligations or contractual requirements can override the default 30-day deletion schedule, meaning data may be retained for an unspecified longer period without user control.
A legal requirement or a customer contract can cause Cohere to retain prompt and generation logs beyond the default 30-day period.
ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.
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