Cohere states that enterprise customers can request that their data be deleted from Cohere's systems.
This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The right to request data deletion is a core data governance right for enterprise customers and aligns with regulatory requirements under GDPR and CCPA. The document's recognition of this right indicates a process is available, though the specific mechanism and timeline are not fully detailed in the commitments page.
Interpretive note: The document does not specify deletion timelines, scope of deletion across backups and sub-processors, or the mechanism for submitting requests; these details require verification with Cohere.
According to this document, enterprise customers can request deletion of their data from Cohere's platform. Customers subject to GDPR or CCPA should confirm that deletion requests can be fulfilled within the timelines required by applicable law and that deletion extends to backup systems and sub-processors.
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"Enterprise customers have the right to request deletion of their data from Cohere's systems.— Excerpt from Cohere's Cohere Enterprise Data Commitments
(1) REGULATORY LANDSCAPE: Data deletion rights are required under GDPR Article 17 (right to erasure) and CCPA for personal data. Enterprise customers acting as data controllers under GDPR must ensure that their processors, including Cohere, can fulfill erasure requests within applicable timeframes. The document's commitment to deletion rights is consistent with these regulatory requirements, but the operational details of the deletion process require verification. Relevant enforcement authorities include EU data protection authorities, the UK ICO, and the California Privacy Protection Agency. (2) GOVERNANCE EXPOSURE: Medium. The commitment is stated but the document does not specify deletion timelines, scope (including backups and sub-processors), or the mechanism for submitting requests. These details are material to GDPR Article 17 compliance and should be confirmed in the data processing agreement. (3) JURISDICTION FLAGS: EU and EEA customers have the highest exposure, as GDPR Article 17 imposes specific obligations and timelines for erasure. California customers should confirm CCPA deletion request timelines. Healthcare customers should assess HIPAA requirements for PHI deletion. (4) CONTRACT AND VENDOR IMPLICATIONS: The data processing agreement should specify deletion timelines, the scope of deletion (including backups, logs, and sub-processor systems), and the method for submitting deletion requests. Procurement teams should confirm that deletion obligations survive contract termination. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should document the deletion request process and confirm that it satisfies regulatory timelines. Data mapping should identify all systems where customer data is retained, including backups and sub-processor environments, to ensure deletion requests can be fully honored. Regular testing of the deletion process is advisable for organizations in regulated industries.
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The right to request data deletion is a core data governance right for enterprise customers and aligns with regulatory requirements under GDPR and CCPA. The document's recognition of this right indicates a process is available, though the specific mechanism and timeline are not fully detailed in the commitments page.
According to this document, enterprise customers can request deletion of their data from Cohere's platform. Customers subject to GDPR or CCPA should confirm that deletion requests can be fulfilled within the timelines required by applicable law and that deletion extends to backup systems and sub-processors.
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