Even if Cloudflare's services fail and cause your business serious harm — like lost revenue or data — Cloudflare is not legally responsible for those losses beyond a narrow cap.
If Cloudflare's service failure costs your business money, causes data loss, or results in reputational harm, you generally cannot recover those damages from Cloudflare — the financial risk of service failures rests with the subscriber.
Cross-platform context
See how other platforms handle Limitation of Liability and similar clauses.
Compare across platforms →If a Cloudflare service failure causes your website to go down, results in a data breach, or causes lost business revenue, this clause prevents you from recovering those losses from Cloudflare regardless of fault.
REGULATORY FRAMEWORK: Limitation of liability clauses are governed by state contract law (Delaware, per the agreement's choice-of-law provision) and evaluated for unconscionability. The UCC and common law allow limitation of liability in commercial contracts but may void limitations that fail of their essential purpose (UCC §2-719). EU Directive 93/13/EEC (Unfair Contract Terms) may render broad liability limitations unenforceable against EU consumers. UK Consumer Rights Act 2015 voids terms excluding liability for death, personal injury, or breach of statutory duties to consumers.
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