ClickUp's services are intended for users 13 and older, and the company states it does not intentionally collect data from children under 13.
This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
If a child under 13 creates a ClickUp account, the company commits to deleting that data, but enforcement depends on ClickUp detecting the underage user, which may not always occur in practice.
The updated policy now explicitly recognizes eight distinct data subject rights, including rights to access, correct, delete, restrict processing, receive data in portable format, object to processing, withdraw consent, and lodge complaints with regulators. Previously, ClickUp described privacy controls through general opt-out options and data access procedures without formal legal framing. The revised language aligns with GDPR and similar data protection frameworks, providing clearer legal reference points for how users may exercise control over their personal data. You can exercise these rights by contacting ClickUp's support team.
View change record →Parents or guardians who discover a child under 13 has used ClickUp can request deletion of that child's data, and ClickUp commits to acting on that request promptly.
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Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...
"Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.Excerpt from ClickUp's Privacy Policy
(1) REGULATORY LANDSCAPE: This provision engages COPPA (Children's Online Privacy Protection Act), enforced by the FTC, which requires verifiable parental consent before collecting personal information from children under 13 in the US.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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If a child under 13 creates a ClickUp account, the company commits to deleting that data, but enforcement depends on ClickUp detecting the underage user, which may not always occur in practice.
Parents or guardians who discover a child under 13 has used ClickUp can request deletion of that child's data, and ClickUp commits to acting on that request promptly.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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