All legal disputes with Chegg are governed by California law and must be brought in courts in Santa Clara County, California, regardless of where you live.
This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause specifies the substantive law applicable to disputes and designates the exclusive forum for litigation, which determines both the governing legal framework and the geographic location where legal proceedings must occur.
The requirement to litigate in Santa Clara County, California, creates a practical barrier for users in other states or countries, making court-based dispute resolution difficult and expensive even where arbitration does not apply.
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"These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Santa Clara County, California.— Excerpt from Chegg's Chegg Terms of Use
REGULATORY LANDSCAPE: Forum selection clauses specifying an exclusive jurisdiction may be unenforceable against consumers in certain states and are generally unenforceable in the EU and UK where consumer protection laws require disputes to be heard in the consumer's home jurisdiction. The FTC has examined forum selection clauses that create practical barriers to consumer redress. GOVERNANCE EXPOSURE: Low to Medium. While California forum selection is common for US technology companies headquartered in Silicon Valley, the clause interacts with the mandatory arbitration provision in ways that may create confusion about which disputes, if any, proceed to court and where. JURISDICTION FLAGS: EU consumer contracts require that consumers be able to bring claims in their home country courts. UK consumer contracts regulation similarly limits forum selection clauses that are unfair to consumers. Several US states have consumer protection provisions that may override forum selection clauses in consumer contracts. CONTRACT AND VENDOR IMPLICATIONS: Institutional customers outside California should evaluate whether the forum selection clause is acceptable for their jurisdiction and negotiate alternative forum provisions if applicable law or institutional policy requires disputes to be resolved locally. COMPLIANCE CONSIDERATIONS: Cross-border users should receive disclosure about the practical implications of the forum selection clause at the point of account creation, particularly where Chegg markets its services internationally.
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The clause specifies the substantive law applicable to disputes and designates the exclusive forum for litigation, which determines both the governing legal framework and the geographic location where legal proceedings must occur.
The requirement to litigate in Santa Clara County, California, creates a practical barrier for users in other states or countries, making court-based dispute resolution difficult and expensive even where arbitration does not apply.
ConductAtlas has identified this type of provision across 175 platforms. See the full comparison.
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