This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy expands disclosure of how personal data is collected, used, and shared across Chegg's services and regional contexts. Users in the EEA, UK, Switzerland, and the US now have access to region-specific privacy disclosures that detail additional legal rights applicable in their jurisdictions. The policy explicitly states that when users access services through an educational institution or employer, Chegg will share personal data and service usage information with that institution or employer to allow monitoring of service use. The policy also discloses that user-provided content, including audio, video, and written materials, may be used to train or fine-tune Chegg and third-party AI models. Users can review their region-specific disclosures and Busuu's supplemental privacy policy to understand additional rights and practices.
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We have implemented administrative, technical, physical, electronic, and managerial procedures to safeguard and secure the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
We implement reasonable technical and organizational safeguards to protect the information we hold, and we require our service providers to do the same.
GDPR...requires organizations to maintain appropriate security of personal data.
"We have implemented reasonable physical, technical, and organizational safeguards that are designed to protect your personal data.Excerpt from Chegg's Privacy Policy
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The clause states: “We have implemented reasonable physical, technical, and organizational safeguards that are designed to protect your personal data.”
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