This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy removes keystroke capture from AI functions and explicitly states that audio information will not be used to identify you. For users under 18, the policy now provides a specific protection: content you submit will not be used to train or improve AI models, and will not be disclosed to third parties for their own purposes. The policy also clarifies that when you enable Global Privacy Control (GPC), Chegg will not share your personal data with advertising partners for targeted advertising and will not charge you or provide different service quality for using GPC. You can exercise privacy rights by clicking the 'Do Not Sell or Share My Personal Information' link in the website footer or by emailing privacy@busuu.com.
View change record →The updated policy provides more explicit disclosure of how Chegg collects, uses, and shares personal data, including new detail on AI training uses and third-party payment processing. The policy now clearly directs users to region-specific privacy disclosures that may provide additional rights and protections depending on jurisdiction. The policy also clarifies that it does not cover workforce data and that when users access services through educational institutions or employers, their data may be shared with those organizations to monitor service usage.
View change record →How other platforms handle this
At the end of the retention period, personal information will be deleted, destroyed, or deidentified.
We may continue to retain some information even after you delete your account if we are required to do so in order to comply with applicable laws.
We will promptly destroy personal information at the end of the retention period, as described above. When we destroy personal information, we do so in a way that prevents that information from being restored or reconstructed.
"we may need to apply a "legal hold" that retains information beyond our typical retention period where we face threat of legal claim. In that case, we will retain the information until the hold is removed...Excerpt from Chegg's Privacy Policy
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “we may need to apply a "legal hold" that retains information beyond our typical retention period where we face threat of legal claim. In that case, we will retain the information until the hold is removed...”
ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Chegg.