Provision record
Chegg · Chegg Privacy Policy · View original document ↗

Chegg may be unable to modify or delete all data

Common · 277 of 343 platforms
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This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Oct 16, 2026

The updated policy removes keystroke capture from AI functions and explicitly states that audio information will not be used to identify you. For users under 18, the policy now provides a specific protection: content you submit will not be used to train or improve AI models, and will not be disclosed to third parties for their own purposes. The policy also clarifies that when you enable Global Privacy Control (GPC), Chegg will not share your personal data with advertising partners for targeted advertising and will not charge you or provide different service quality for using GPC. You can exercise privacy rights by clicking the 'Do Not Sell or Share My Personal Information' link in the website footer or by emailing privacy@busuu.com.

View change record →
Medium Jul 14, 2026

The updated policy provides more explicit disclosure of how Chegg collects, uses, and shares personal data, including new detail on AI training uses and third-party payment processing. The policy now clearly directs users to region-specific privacy disclosures that may provide additional rights and protections depending on jurisdiction. The policy also clarifies that it does not cover workforce data and that when users access services through educational institutions or employers, their data may be shared with those organizations to monitor service usage.

View change record →

How other platforms handle this

Kling AI

you can review, modify, and delete the Data you have submitted to us by contacting us using the contact information provided in the "Contact Information" section of this Policy.

Postman

Covered individuals are able to exercise certain choices under the EU-U.S. DPF, UK DPF Extension, and the Swiss-U.S. DPF regarding how some of their personal information is used and shared, and may access, correct, or delete certain personal information...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may not be able to modify or delete your personal data in all circumstances.

Excerpt from Chegg's Privacy Policy

Provision details

Document information
Document
Chegg Privacy Policy
Entity
Chegg
Date stated by the document
Sept. 9, 2026
As printed in Chegg’s text (version CA-V-007564), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 24, 2026
Text quoted from version
CA-V-004865, captured July 14, 2026
Record ID
CA-P-078610
Document ID
CA-D-000395
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004865)
d38dddeb811ccdbbf19b2af5a6eeec6a9deeb989bef569ff4268977d70ac1f3f
Analysis generated
March 24, 2026 07:57 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004865, captured July 14, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007564, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Chegg
Document: Chegg Privacy Policy
Record ID: CA-P-078610
Version: CA-V-004865
Captured: 2026-07-14 00:30:23 UTC
SHA-256: d38dddeb811ccdbb…
URL: https://conductatlas.com/platform/chegg/chegg-privacy-policy/provision/CA-P-078610/chegg-may-be-unable-to-modify-or-delete-all-data/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Chegg's Chegg may be unable to modify or delete all data clause do?

The clause states: “We may not be able to modify or delete your personal data in all circumstances.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with Chegg?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Chegg.