Provision record
Chegg · Chegg Privacy Policy · View original document ↗

Personal Data Retained While Account Active

Medium severity Explicit document language Common · 275 of 352 platforms
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This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 14, 2026

The updated policy expands disclosure of how personal data is collected, used, and shared across Chegg's services and regional contexts. Users in the EEA, UK, Switzerland, and the US now have access to region-specific privacy disclosures that detail additional legal rights applicable in their jurisdictions. The policy explicitly states that when users access services through an educational institution or employer, Chegg will share personal data and service usage information with that institution or employer to allow monitoring of service use. The policy also discloses that user-provided content, including audio, video, and written materials, may be used to train or fine-tune Chegg and third-party AI models. Users can review their region-specific disclosures and Busuu's supplemental privacy policy to understand additional rights and practices.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1629 other provisions on other platforms.

How other platforms handle this

Oura Medium

your measurement data regarding your sleep, readiness, and activity is stored only so long as your Oura account is active.

Salesforce Medium

We may retain your Personal Data for a period of time consistent with the original purpose of collection...or as long as required to fulfill our legal and/or regulatory obligations.

Google Gemini Medium

We keep some data until you delete your Google Account, such as information about how often you use Gemini Apps.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
we retain your personal information while you have an account with us, or while you are using our Services or continuing to visit us.

Excerpt from Chegg's Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Chegg Privacy Policy
Entity
Chegg
Document last updated
May 5, 2026
Tracking information
First tracked
March 24, 2026
Last verified
July 9, 2026
Record ID
CA-P-040941
Document ID
CA-D-00395
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
390b0eda091a79aa8633729175bcedd7ae8e4b7a04f7976ae8f95474934f5f90
Analysis generated
March 24, 2026 07:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Chegg
Document: Chegg Privacy Policy
Record ID: CA-P-040941
Captured: 2026-03-24 07:57:12 UTC
SHA-256: 390b0eda091a79aa…
URL: https://conductatlas.com/platform/chegg/chegg-privacy-policy/provision/CA-P-040941/personal-data-retained-while-account-active/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Chegg's Personal Data Retained While Account Active clause do?

The clause states: “we retain your personal information while you have an account with us, or while you are using our Services or continuing to visit us.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Chegg?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Chegg.