Provision record
Chegg · Chegg Privacy Policy · View original document ↗

SMS Phone Numbers Shared Only with Messaging Service Providers

Medium severity Explicit document language Common · 288 of 352 platforms
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This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 14, 2026

The updated policy expands disclosure of how personal data is collected, used, and shared across Chegg's services and regional contexts. Users in the EEA, UK, Switzerland, and the US now have access to region-specific privacy disclosures that detail additional legal rights applicable in their jurisdictions. The policy explicitly states that when users access services through an educational institution or employer, Chegg will share personal data and service usage information with that institution or employer to allow monitoring of service use. The policy also discloses that user-provided content, including audio, video, and written materials, may be used to train or fine-tune Chegg and third-party AI models. Users can review their region-specific disclosures and Busuu's supplemental privacy policy to understand additional rights and practices.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4429 other provisions on other platforms.

How other platforms handle this

Ancestry Medium

These companies are subject to contractual obligations governing privacy, data security, and confidentiality consistent with applicable laws.

Adobe Medium

We will disclose personal information to companies that help us run our business to detect, prevent, or otherwise address fraud, deception, illegal activity, misuse of Adobe Services and Software, and security or technical issues.

Oura Medium

We also require these service providers to protect your personal information to at least the same standards that we do.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
In the case of phone numbers collected through our SMS/MMS/text message programs, we will only share this information with third parties that help provide the SMS/MMS/text messaging service for us...

Excerpt from Chegg's Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Chegg Privacy Policy
Entity
Chegg
Document last updated
May 5, 2026
Tracking information
First tracked
March 24, 2026
Last verified
July 9, 2026
Record ID
CA-P-040886
Document ID
CA-D-00395
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
390b0eda091a79aa8633729175bcedd7ae8e4b7a04f7976ae8f95474934f5f90
Analysis generated
March 24, 2026 07:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Chegg
Document: Chegg Privacy Policy
Record ID: CA-P-040886
Captured: 2026-03-24 07:57:12 UTC
SHA-256: 390b0eda091a79aa…
URL: https://conductatlas.com/platform/chegg/chegg-privacy-policy/provision/CA-P-040886/sms-phone-numbers-shared-only-with-messaging-service-providers/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Chegg's SMS Phone Numbers Shared Only with Messaging Service Providers clause do?

The clause states: “In the case of phone numbers collected through our SMS/MMS/text message programs, we will only share this information with third parties that help provide the SMS/MMS/text messaging service for us...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Chegg?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Chegg.