Provision record
Checkout.com · Checkout.com Privacy · View original document ↗

Data Subject Rights

Low severity High confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Depending on where you live, you may have the right to see, correct, delete, or export your personal data held by Checkout.com, and you can exercise these rights by emailing their Data Protection Officer.

This analysis describes what Checkout.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

These rights are the primary mechanism by which individuals can control their personal data held by Checkout.com, and knowing the contact point and applicable rights is essential to exercising them effectively.

Recent Activity

This document changed recently

Medium Jun 19, 2026

The updated policy establishes formal complaint procedures for UK and Australia users, requiring Checkout to acknowledge complaints within 30 days and respond without undue delay. For UK users specifically, the policy clarifies that complaints must first be raised with Checkout before escalating to the Information Commissioner's Office. The policy also discloses that transaction information collection now includes country data alongside currency and amount. For Australia users, the policy clarifies that identity verification is a legal requirement and cannot be provided anonymously or pseudonymously. Users in these jurisdictions can submit data protection complaints through Checkout's designated process and escalate to their respective regulatory authorities if dissatisfied with Checkout's response.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
May 11, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Change history

modified Aug 1, 2026

Restructured to emphasize opt-out of direct marketing as primary right and provide detailed mechanisms, while deprioritizing traditional GDPR data subject rights (erasure, rectification, portability, automated decision-making objection).

View full change record →

Consumer impact (what this means for users)

EU and UK users have the broadest data rights under GDPR, including erasure and portability, while California residents have CCPA rights; the single contact point dpo@checkout.com is provided for all rights requests, and the response must be provided within statutory timeframes under applicable law.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Email dpo@checkout.com stating your identity and the specific right you wish to exercise (access, deletion, portability, or correction). Include sufficient identifying information for Checkout.com to locate your records.
  • Delete Your Data
    Email dpo@checkout.com requesting erasure of your personal data, specifying the categories of data you want deleted and the basis for your request under applicable law.

How other platforms handle this

Roblox Medium

Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...

ZipRecruiter Medium

Where ZipRecruiter processes your Personal Data in the capacity of a service provider (data processor), and you seek access, or want to correct, amend, or delete your Personal Data...we will provide you with the data controller's contact information, so you can contact them directly.

Square Medium

to request that your data be transferred to a third party (data portability)

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Depending on your location and subject to applicable law, you may have the right to: access your personal data; rectify inaccurate personal data; request erasure of your personal data; restrict or object to processing; data portability; and not be subject to automated decision-making. To exercise any of these rights, please contact our Data Protection Officer at dpo@checkout.com.

Excerpt from Checkout.com's Privacy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
FCRA
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Checkout.com Privacy
Entity
Checkout.com
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-010386
Document ID
CA-D-00663
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a644fb34e781c2f85b7f4158747e8b392097069bd33d31e2fe9cda04abdf18be
Analysis generated
May 8, 2026 15:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Checkout.com
Document: Checkout.com Privacy
Record ID: CA-P-010386
Captured: 2026-05-08 15:31:40 UTC
SHA-256: a644fb34e781c2f8…
URL: https://conductatlas.com/platform/checkoutcom/checkoutcom-privacy/provision/CA-P-010386/data-subject-rights/
Accessed: Aug. 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Checkout.com's Data Subject Rights clause do?

These rights are the primary mechanism by which individuals can control their personal data held by Checkout.com, and knowing the contact point and applicable rights is essential to exercising them effectively.

How does this clause affect you?

EU and UK users have the broadest data rights under GDPR, including erasure and portability, while California residents have CCPA rights; the single contact point dpo@checkout.com is provided for all rights requests, and the response must be provided within statutory timeframes under applicable law.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Checkout.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Checkout.com.