Character.AI · Character.ai Terms of Service · View original document ↗

AI chatbot not substitute for professional advice

High severity High confidence Explicitdocumentlanguage Common · 286 of 352 platforms
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Recent governance activity Character.AI recorded 27 documented changes in the last 30 days.
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This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users who rely on AI chatbot output for medical, legal, or other professional guidance are explicitly told that such reliance is not appropriate.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4282 other provisions on other platforms.

Consumer impact (what this means for users)

You are on notice that chatbot responses cannot be treated as professional advice, diagnosis, or treatment of any kind.

How other platforms handle this

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

Skillshare Medium

Please note that these third parties are responsible for their own privacy practices.

See all platforms with this clause type →

Monitoring

Character.AI has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
This is not a real person or licensed professional. Nothing said here is a substitute for professional advice, diagnosis, or treatment.

— Excerpt from Character.AI's Character.ai Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Character.ai Terms of Service
Entity
Character.AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-025440
Document ID
CA-D-00121
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
46f6e1a8e8b7e96332c5e7584411513fca3c44e2ecf77571159e9be67a01a2a4
Analysis generated
May 7, 2026 23:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.ai Terms of Service
Record ID: CA-P-025440
Captured: 2026-05-07 23:51:07 UTC
SHA-256: 46f6e1a8e8b7e963…
URL: https://conductatlas.com/platform/characterai/characterai-terms-of-service/provision/CA-P-025440/ai-chatbot-not-substitute-for-professional-advice/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Character.AI's AI chatbot not substitute for professional advice clause do?

Users who rely on AI chatbot output for medical, legal, or other professional guidance are explicitly told that such reliance is not appropriate.

How does this clause affect you?

You are on notice that chatbot responses cannot be treated as professional advice, diagnosis, or treatment of any kind.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.