Character.AI · Character.ai Terms of Service · View original document ↗

Content filtered for Terms and Guidelines violations

High severity High confidence Explicitdocumentlanguage Common · 143 of 352 platforms
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Recent governance activity Character.AI recorded 27 documented changes in the last 30 days.
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This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users' chat content is subject to filtering based on Character.AI's Terms and Community Guidelines, which can result in content being withheld.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 379 other provisions on other platforms.

Consumer impact (what this means for users)

Content in your chats may be filtered by Character.AI if it does not comply with its Terms and Community Guidelines.

How other platforms handle this

Microsoft Copilot Medium

When reviewing alleged violations of these Terms, Microsoft reserves the right to review content to resolve the issue. However, we cannot monitor the entire Services and make no attempt to do so.

Zoom Medium

Zoom uses advanced tools to automatically scan certain types of content such as virtual backgrounds, profile images, incoming emails to Zoom's native email service from someone who is not a Zoom Email user, and files uploaded or exchanged through chat...

Stash Medium

Stash may delete any User Content that in its sole judgment violates these Terms.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
This content has been filtered. Please make sure your chats comply with our Terms and Community Guidelines.

— Excerpt from Character.AI's Character.ai Terms of Service

Applicable regulations

DMCA
United States Federal

Provision details

Document information
Document
Character.ai Terms of Service
Entity
Character.AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-025436
Document ID
CA-D-00121
Evidence Provenance
Source URL
https://character.ai/tos
Wayback Machine
View archived versions →
Content hash (SHA-256)
46f6e1a8e8b7e96332c5e7584411513fca3c44e2ecf77571159e9be67a01a2a4
Analysis generated
May 7, 2026 23:51 UTC
Methodology
summarize_document-v8
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.ai Terms of Service
Record ID: CA-P-025436
Captured: 2026-05-07 23:51:07 UTC
SHA-256: 46f6e1a8e8b7e963…
URL: https://conductatlas.com/platform/characterai/characterai-terms-of-service/provision/CA-P-025436/content-filtered-for-terms-and-guidelines-violations/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories
Content moderation

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Frequently Asked Questions

What does Character.AI's Content filtered for Terms and Guidelines violations clause do?

Users' chat content is subject to filtering based on Character.AI's Terms and Community Guidelines, which can result in content being withheld.

How does this clause affect you?

Content in your chats may be filtered by Character.AI if it does not comply with its Terms and Community Guidelines.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 143 platforms. See the full comparison.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.