Character.AI · Character.ai Terms of Service · View original document ↗

Age Restrictions and Minor User Exclusion

High severity Unique · 0 of 343 platforms
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Recent governance activity Character.AI recorded 13 documented changes in the last 30 days.
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This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision implements legal compliance mechanisms required under children's privacy regulations, including COPPA (Children's Online Privacy Protection Act) in the United States and GDPR-related restrictions in the EEA and UK. The age-gating requirements establish the operational threshold at which the service provider treats users as capable of consenting to the terms.

Clause Stability Stable

0
Changes
3
Months Monitored
May 7, 2026
First Seen
May 7, 2026
Last Seen
This clause type exists across 207 other provisions on other platforms.

Consumer impact (what this means for users)

Users below the specified age thresholds are excluded from registering for and accessing the Services. Registration by ineligible users violates the terms, as the provision explicitly states such users are not authorized to use the platform.

How other platforms handle this

Walmart Medium

This site is intended for use by adults only. Walmart.com does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.

Udemy Medium

Our platform is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

Coursera Medium

We do not knowingly collect personal data from children under the age of 13 (or under 16 in certain jurisdictions) without verifiable parental consent. If we learn that we have collected personal data from a child under the applicable age without parental consent, we will take steps to delete such d...

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▸ View Original Clause Language DOCUMENT RECORD
"
When you register to use the Services, you agree to provide accurate and complete information about yourself. If you are under 13 years old OR if you are under 16 years old and a citizen or resident in the European Economic Area (EEA) or the United Kingdom (UK), do not sign up for the Services – you are not authorized to use them.

— Excerpt from Character.AI's Character.ai Terms of Service

Applicable regulations

CCPA/CPRA
California, USA
FTC Act Section 5
United States Federal
GDPR
European Union
UK GDPR
United Kingdom

Provision details

Document information
Document
Character.ai Terms of Service
Entity
Character.AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-005719
Document ID
CA-D-00121
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
46f6e1a8e8b7e96332c5e7584411513fca3c44e2ecf77571159e9be67a01a2a4
Analysis generated
May 7, 2026 23:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.ai Terms of Service
Record ID: CA-P-005719
Captured: 2026-05-07 23:51:07 UTC
SHA-256: 46f6e1a8e8b7e963…
URL: https://conductatlas.com/platform/characterai/characterai-terms-of-service/age-restrictions-and-minor-user-exclusion/
Accessed: June 29, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Character.AI's Age Restrictions and Minor User Exclusion clause do?

This provision implements legal compliance mechanisms required under children's privacy regulations, including COPPA (Children's Online Privacy Protection Act) in the United States and GDPR-related restrictions in the EEA and UK. The age-gating requirements establish the operational threshold at which the service provider treats users as capable of consenting to the terms.

How does this clause affect you?

Users below the specified age thresholds are excluded from registering for and accessing the Services. Registration by ineligible users violates the terms, as the provision explicitly states such users are not authorized to use the platform.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.