This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Despite this restriction, Character.AI has faced significant legal and regulatory scrutiny for inadequate enforcement of age gates, meaning minors may access AI content including potentially harmful AI-generated conversations.
Character.AI's terms grant the company a permanent, irrevocable license to use, commercialize, and sublicense all content you submit and all AI-generated content from your interactions, including your conversations with AI characters. Users are also subject to mandatory binding arbitration with a class action waiver, a $100 liability cap, and a broad indemnification obligation covering all losses arising from their use of the platform. You can opt out of the arbitration clause by emailing legal@character.ai within 30 days of first agreeing to the terms, which preserves your right to pursue claims in court or as part of a class action.
How other platforms handle this
You must be old enough to manage your own Google Account. If you're not old enough to manage your own Google Account in your country, you must have your parent or guardian's permission to use Gemini Apps.
You must be at least 18 years old to use Whatnot. By using Whatnot, you represent and warrant that you are at least 18 years of age. If you are not 18 years of age or older, please do not use Whatnot.
Our platform is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.
Monitoring
Character.AI has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.
"When you register to use the Services, you agree to provide accurate and complete information about yourself. If you are under 13 years old OR if you are under 16 years old and a citizen or resident in the European Economic Area (EEA) or the United Kingdom (UK), do not sign up for the Services – you are not authorized to use them.— Excerpt from Character.AI's Character.ai Terms of Service
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Despite this restriction, Character.AI has faced significant legal and regulatory scrutiny for inadequate enforcement of age gates, meaning minors may access AI content including potentially harmful AI-generated conversations.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.