Walmart · Walmart Terms of Use

COPPA and Minor User Restrictions

Medium severity
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What it is

Walmart's website is meant for adults, and Walmart says it does not knowingly collect personal data from children under 13. If it discovers it has done so accidentally, it will delete the data.

Consumer impact (what this means for users)

Parents should be aware that Walmart.com does not have active age-verification mechanisms, and if a child under 13 creates an account or makes a purchase, Walmart commits only to deleting collected data after it discovers the child's age — not before collection occurs.

Cross-platform context

See how other platforms handle COPPA and Minor User Restrictions and similar clauses.

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Why it matters (compliance & risk perspective)

This clause reflects Walmart's COPPA compliance obligations, but the reactive rather than proactive framing — deleting data after discovery rather than preventing collection — may be insufficient for a platform of Walmart's scale.

View original clause language
This site is intended for use by adults only. Walmart.com does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: This provision directly implicates COPPA (15 U.S.C. §6501 et seq.) and the FTC's COPPA Rule (16 C.F.R. Part 312), which require operators of websites directed to children or with actual knowledge of child users to obtain verifiable parental consent before collecting personal information. The FTC is the primary enforcement authority. State laws including California's COPPA analogue (Cal. Bus. & Prof. Code §22580 et seq.) and the California Age-Appropriate Design Code (AB 2273, effective 2024) impose additional obligations.

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Applicable agencies

  • FTC
    The FTC is the primary enforcement authority for COPPA and has imposed large penalties on major platforms for inadequate protections for users under 13.
    File a complaint →
  • State AG
    State Attorneys General in California, Arkansas, Utah, and other states enforce state-level minor online protection laws that may impose obligations beyond federal COPPA.
    File a complaint →

Provision details

Document information
Document
Walmart Terms of Use
Entity
Walmart
Document last updated
April 29, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 27, 2026
Record ID
CA-P-003611
Document ID
CA-D-00257
Evidence Provenance
Source URL
Wayback Machine
SHA-256
3d267fc01c15bf6620be0d82549bf0b87e06d63dcd7cd74ff57a2106bcc0a5ec
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Walmart | Document: Walmart Terms of Use | Record: CA-P-003611
Captured: 2026-04-18 11:29:46 UTC | SHA-256: 3d267fc01c15bf66…
URL: https://conductatlas.com/platform/walmart/walmart-terms-of-use/coppa-and-minor-user-restrictions/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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