This is Character.AI's legal agreement that applies to everyone who uses their AI chat website or app. By using the service, you agree to let Character.AI use anything you share or create on the platform in almost any way they choose, forever. You also give up your right to sue them in court as part of a group — though you can opt out of this within 30 days of signing up.
Technical Summary
Character.AI's Terms of Service govern user access to the Character.AI website and mobile application operated by Character Technologies, Inc. The document establishes binding obligations including a mandatory arbitration clause with class action waiver (opt-out available within 30 days), a broad irrevocable intellectual property license granted to Character.AI over user-submitted and AI-generated content, and a liability cap of $100 or fees paid. Notable provisions include age restrictions (13+ globally, 16+ in EEA/UK), non-refundable subscription payments with 30-day price increase notice, and sweeping indemnification obligations imposed on users. The Terms incorporate Community Guidelines by reference and reserve Character.AI's right to terminate accounts, modify services, and disclose user content to law enforcement or third parties.
Institutional Analysis
This document engages COPPA (age-gating at 13), GDPR and UK GDPR (age of digital consent at 16 for EEA/UK users), CCPA (California Civil Code Section 1542 waiver), and the Federal Arbitration Act. Co…
This document engages COPPA (age-gating at 13), GDPR and UK GDPR (age of digital consent at 16 for EEA/UK users), CCPA (California Civil Code Section 1542 waiver), and the Federal Arbitration Act. Compliance teams should flag the broad perpetual IP license over user-generated and AI-generated conte…
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Regulatory exposure, material risk, and due diligence action items.
If you have a dispute with Character.AI, you must resolve it through private arbitration rather than taking them to court, and you cannot join a class action lawsuit with other users.
Anything you post, submit, or generate on Character.AI — including your conversations — can be used by the company forever, in any way, including for commercial purposes, without paying you.
Once you pay for a Character.AI subscription, you generally cannot get a refund — though exceptions may apply depending on your local consumer protection laws.
Character.AI can share your content and conversation data with law enforcement, government agencies, or third parties if they believe it is necessary or legally required.
Character.AI can suspend or delete your account if you violate the Terms, if your account is inactive for a long time, or at their sole discretion for almost any reason.