Provision record
Character.AI · Character.ai Privacy Policy · View original document ↗

Deletion Request May Result in Loss of Service Access

High severity Explicitdocumentlanguage Common · 292 of 352 platforms
Get alerted the next time Character.AI changes these terms. Follow Character.AI →
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity Character.AI recorded 26 documented changes in the last 30 days.
Follow Character.AI →
Monitor governance changes for Character.AI Monitor emails you the same day this changes. The archive stays free.
Follow Character.AI →

Get the weekly research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean. No account.

This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 19, 2026
First Seen
Jul 19, 2026
Last Seen
This clause type exists across 4461 other provisions on other platforms.

How other platforms handle this

ActiveCampaign Medium

You understand and agree that our Services are "interactive computer services" as that term is used in 47 U.S.C. § 230 and that ActiveCampaign is entitled to all rights and privileges attendant thereto.

Netflix Medium

NETFLIX DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE NETFLIX SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

Revolut Medium

we can't promise that this will always be the case or that the services will be without faults. We also rely on some third parties to provide services to you, which can sometimes disrupt our services.

See all platforms with this clause type →

Monitoring

Character.AI has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 20 platforms.

Follow Character.AI → Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
We may need certain information in order to provide the Services to you; if you ask us to delete it, you may no longer be able to use the Services.

Excerpt from Character.AI's Privacy Policy

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Character.ai Privacy Policy
Entity
Character.AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-076445
Document ID
CA-D-00120
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6ad8585d7de8834f45d45863325899d3602d6584f208eff63eb099fffa024748
Analysis generated
May 8, 2026 14:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.ai Privacy Policy
Record ID: CA-P-076445
Captured: 2026-05-08 14:58:37 UTC
SHA-256: 6ad8585d7de8834f…
URL: https://conductatlas.com/platform/characterai/characterai-privacy-policy/provision/CA-P-076445/deletion-request-may-result-in-loss-of-service-access/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Character.AI's Deletion Request May Result in Loss of Service Access clause do?

The clause states: “We may need certain information in order to provide the Services to you; if you ask us to delete it, you may no longer be able to use the Services.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.