Provision record
Character.AI · Character.ai Privacy Policy · View original document ↗

Collection of Financial and Payment Information

High severity Explicitdocumentlanguage Common · 304 of 352 platforms
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Recent governance activity Character.AI recorded 26 documented changes in the last 30 days.
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This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 19, 2026
First Seen
Jul 19, 2026
Last Seen
This clause type exists across 4277 other provisions on other platforms.

How other platforms handle this

GitHub Medium

For paid subscriptions, we collect details like name, billing address, and payment specifics.

Instacart Medium

if you place a restaurant order, our restaurant partner will collect and process your credit card or other payment information in order to fulfill the order.

Anthropic Medium

We collect information about your use of the Services, such as the dates and times of access, browsing history, search, information about the links you click and about third-party applications...

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Monitoring

Character.AI has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
Financial information, such as payment information and other information collected through our payment processing vendors;

Excerpt from Character.AI's Privacy Policy

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Character.ai Privacy Policy
Entity
Character.AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-076397
Document ID
CA-D-00120
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6ad8585d7de8834f45d45863325899d3602d6584f208eff63eb099fffa024748
Analysis generated
May 8, 2026 14:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.ai Privacy Policy
Record ID: CA-P-076397
Captured: 2026-05-08 14:58:37 UTC
SHA-256: 6ad8585d7de8834f…
URL: https://conductatlas.com/platform/characterai/characterai-privacy-policy/provision/CA-P-076397/collection-of-financial-and-payment-information/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Character.AI's Collection of Financial and Payment Information clause do?

The clause states: “Financial information, such as payment information and other information collected through our payment processing vendors;”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 304 platforms. See the full comparison.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.