Character.AI uses a combination of automated software tools and human reviewers to filter content, and its AI models themselves are built with content restrictions.
This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision discloses that human reviewers have access to user content and AI-generated outputs, which is relevant to user privacy expectations and may engage data protection obligations depending on what data is reviewed and retained.
Interpretive note: The document does not specify what data categories are accessible to human reviewers or what data retention practices apply to reviewed content, leaving the full privacy scope uncertain.
Users should be aware that their content and interactions may be reviewed by both automated systems and human moderators, meaning conversations on the platform are not treated as private in the context of safety enforcement.
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To opt out of the offline disclosure of your information to third parties for these purposes, please email us at privacy@makenotion.com.
We may provide an option for users to opt into the disclosure of their demographic data in a manner and to an extent that may lead to loss of their anonymity.
If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.
"These guidelines apply to all aspects of the Character.AI experience. Our systems filter illegal or harmful content through both automated moderation and human review, while our AI models are designed with filters and limits to prevent inappropriate outputs.Excerpt from Character.AI's Community Guidelines
REGULATORY LANDSCAPE: The disclosure of human review of user content engages GDPR and CCPA privacy frameworks, particularly regarding the lawful basis for processing user conversation data and the disclosure of that processing in the platform's …
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This provision discloses that human reviewers have access to user content and AI-generated outputs, which is relevant to user privacy expectations and may engage data protection obligations depending on what data is reviewed and retained.
Users should be aware that their content and interactions may be reviewed by both automated systems and human moderators, meaning conversations on the platform are not treated as private in the context of safety enforcement.
ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.