Provision record
Cash App · Cash App Privacy Policy · View original document ↗

Voluntary User Content and Survey Response Collection

Common · 286 of 343 platforms
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This analysis describes what Cash App's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jun 9, 2026

The updated policy discloses a new Cash App Mobile phone plan service and describes data collection practices associated with it. If you sign up for a Cash App Mobile phone plan, Cash App and its partner Gigs Wireless will collect your name, email address, billing address, phone and device information, subscription and service plan details, billing and invoice data, and usage data. The policy explicitly states that neither Cash App nor Gigs Wireless accesses the content of phone calls, messages, or internet data. You can review the Cash App Mobile Terms of Service for additional details about this service.

View change record →

How other platforms handle this

Kling AI

When you create User Content, we may upload or import it to the Platform before you save or post the User Content (also known as pre-uploading).

Postman

We collect content from your use of the Services, which may include any information about you that you choose to upload to, store in, or otherwise provide to our Services.

Ford

When you communicate with us, such as via emails, customer service requests, survey responses, website chats or social media posts, likes, or messages, we collect the content of your communication.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We collect information that you voluntarily provide to us, including your photograph, if you choose to upload a picture to the Services; survey responses; participation in contests, or other prospective marketing forms or devices; suggestions for improvements; referrals; information (including call recordings and transcripts) provided to our customer support...

Excerpt from Cash App's Privacy Policy

Provision details

Document information
Document
Cash App Privacy Policy
Entity
Cash App
Date stated by the document
June 8, 2026
As printed in Cash App’s text (version CA-V-006619), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 15, 2026
Text quoted from version
CA-V-006619, captured Sept. 11, 2026
Record ID
CA-P-022116
Document ID
CA-D-000076
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006619)
ed22ef8bfa84daa7e279f5d0b6428d256900c010c3e953b8e214481fe57fe4e9
Analysis generated
May 7, 2026 06:31 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006619, captured Sept. 11, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: Cash App
Document: Cash App Privacy Policy
Record ID: CA-P-022116
Version: CA-V-006619
Captured: 2026-09-11 00:12:46 UTC
SHA-256: ed22ef8bfa84daa7…
URL: https://conductatlas.com/platform/cash-app/cash-app-privacy-policy/provision/CA-P-022116/voluntary-user-content-and-survey-response-collection/
Accessed: Nov. 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Cash App's Voluntary User Content and Survey Response Collection clause do?

The clause states: “We collect information that you voluntarily provide to us, including your photograph, if you choose to upload a picture to the Services; survey responses; participation in contests, or other prospective marketing forms or devices; suggestions for improvements; referrals; information (including call recordings and transcripts) provided to our customer support...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Cash App?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cash App.