Provision record
Cash App · Cash App Privacy Policy · View original document ↗

Non-Promotional Communications Continue After Opt-Out

Medium severity Explicit document language Common · 298 of 352 platforms
Stay ahead of the changes
Track Cash App and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Cash App's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Apr 19, 2026

The updated policy establishes that children under 13 may use Cash App services if a parent or guardian signs up for or authorizes the account on their behalf. Previously, the policy explicitly prohibited any use by children under 13. The revised language clarifies that data deletion obligations apply when Cash App learns an account belongs to an unauthorized child under 13, but does not specify what happens to data from authorized child accounts or how parental oversight operates. A separate Privacy Notice for Children is referenced but not included in the change summary.

View change record →
Medium Apr 10, 2026

The revised policy shifts from prohibiting all children under 13 from using Cash App to permitting use when a parent or guardian explicitly authorizes or signs up for the service on the child's behalf. This creates a new lawful use path for families, but also establishes a distinction between authorized and unauthorized child accounts. The policy states that if a child under 13 operates an unauthorized account, Cash App will delete collected data upon discovery. Parents or guardians who authorize services should review the new Privacy Notice for Children for details on how child data is processed.

View change record →

How other platforms handle this

Stripe Medium

even if you opt out of receiving marketing-related communications from us, we retain the right to communicate with you about the Services you receive (like support and important legal notices)

Snapchat Medium

Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 25 of the Terms.

Pinterest Medium

To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you decide to opt out, we may still send you non-promotional communications in-app, or via email and text...such as transaction receipts and messages about your account...

Excerpt from Cash App's Privacy Policy

Provision details

Document information
Document
Cash App Privacy Policy
Entity
Cash App
Date stated by the document
June 8, 2026
As printed in Cash App’s text (version CA-V-006619), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 15, 2026
Text quoted from version
CA-V-006619, captured Sept. 11, 2026
Record ID
CA-P-022173
Document ID
CA-D-000076
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006619)
ed22ef8bfa84daa7e279f5d0b6428d256900c010c3e953b8e214481fe57fe4e9
Analysis generated
May 7, 2026 06:31 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006619 (checked Oct. 5, 2026)
Citation Record
Entity: Cash App
Document: Cash App Privacy Policy
Record ID: CA-P-022173
Version: CA-V-006619
Captured: 2026-09-11 00:12:46 UTC
SHA-256: ed22ef8bfa84daa7…
URL: https://conductatlas.com/platform/cash-app/cash-app-privacy-policy/provision/CA-P-022173/non-promotional-communications-continue-after-opt-out/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Cash App's Non-Promotional Communications Continue After Opt-Out clause do?

The clause states: “If you decide to opt out, we may still send you non-promotional communications in-app, or via email and text...such as transaction receipts and messages about your account...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Cash App?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cash App.