This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
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Any claim that any user submission made by you has caused damage to a third party
Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...
you agree to cooperate with Walmart if and as requested by Walmart in the defense and settlement of such matter.
"You agree...to defend, indemnify and hold harmless Canva and its affiliates, officers, directors, agents, licensors and employees from and against any and all claims...resulting from or related to (i) your violation of these Terms or (ii) your User Content.Excerpt from Canva's Terms of Use
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The clause states: “You agree...to defend, indemnify and hold harmless Canva and its affiliates, officers, directors, agents, licensors and employees from and against any and all claims...resulting from or related to (i) your violation of these Terms or (ii) your User Content.”
ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.
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