This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
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"The Service is provided on an "as-is" and "as-available" basis...Canva, its licensors, and its suppliers, expressly disclaim any and all warranties of any kind, whether express or implied...Excerpt from Canva's Terms of Use
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The clause states: “The Service is provided on an "as-is" and "as-available" basis...Canva, its licensors, and its suppliers, expressly disclaim any and all warranties of any kind, whether express or implied...”
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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