This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users must use binding arbitration rather than court litigation to resolve disputes with Canva, which changes the forum, procedure, and appeal rights available to them.
The updated Terms of Use no longer include language describing Canva's use of non-essential cookies for personalization, advertising, and analytics, nor do they reference how users can manage cookie preferences. Previously, the terms explicitly stated Canva would use cookies 'to improve and personalise your visit, tailor ads you see from us on Canva and partner sites, and to analyse our website's performance, but only if you accept.' This disclosure and consent mechanism have been removed from the main terms document. Users seeking information about cookie practices and consent options may need to consult Canva's separate cookie policy or privacy disclosures.
View change record →The updated Terms of Use no longer include the prior disclosure that Canva uses non-essential cookies for personalization, targeted advertising, and analytics, and no longer reference a cookie policy or mechanisms to manage those preferences within the Terms document itself. This does not necessarily mean Canva has stopped using such cookies, but the specific disclosure and choice mechanism previously stated in the Terms have been removed. Users who rely on the Terms of Use as a primary source for cookie disclosures will not find that information in the updated version.
View change record →You are required to arbitrate any claim, dispute, or controversy with Canva through the AAA under its Consumer Arbitration Rules, rather than pursuing the matter in court.
How other platforms handle this
except disputes relating to the enforcement or validity of your, your licensors', our, or our licensors' intellectual property rights
This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
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"you and Canva each agree to resolve any claim, dispute, or controversy...by binding arbitration by the American Arbitration Association ("AAA") under the Consumer Arbitration Rules then in effect...— Excerpt from Canva's Canva Terms of Use
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Users must use binding arbitration rather than court litigation to resolve disputes with Canva, which changes the forum, procedure, and appeal rights available to them.
You are required to arbitrate any claim, dispute, or controversy with Canva through the AAA under its Consumer Arbitration Rules, rather than pursuing the matter in court.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
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