This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
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We hereby grant you a limited, revocable, non-transferable, non-sublicensable license under the rights licensable by us to use the services and use Content from our services solely for your personal use...
On termination for any reason all rights granted to you in connection with the App shall cease, you must immediately delete or remove the App from your devices.
AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO.
"The use of Licensed Content is subject to additional license rights and restrictions set forth in the Content License Agreement.Excerpt from Canva's Terms of Use
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The clause states: “The use of Licensed Content is subject to additional license rights and restrictions set forth in the Content License Agreement.”
ConductAtlas has identified this type of provision across 256 platforms. See the full comparison.
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