The agreement assigns a distinct contracting entity and governing law jurisdiction based on the user's country of residence: Canva Pty Ltd (New South Wales law) for Australia and New Zealand; Canva Austria GmbH (Irish law) for EEA, Switzerland, and UK; and Canva US Inc. (Delaware law) for all other countries.
This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision determines which Canva legal entity a user contracts with and which jurisdiction's laws govern dispute resolution, which in turn affects the enforceability of consumer protections, arbitration clauses, and liability limitations applicable to each user population. The EEA/UK contracting entity being Canva Austria GmbH governed by Irish law is relevant to GDPR compliance and the applicable data protection authority.
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
View change record →The contracting entity and governing law applicable to each user depend on the user's country of residence, which determines which legal framework governs the agreement and which Canva entity has legal obligations toward the user. EU, Swiss, and UK users contract with Canva Austria GmbH under Irish law; Australian and New Zealand users contract with Canva Pty Ltd under New South Wales law; and all other users contract with Canva US Inc. under Delaware law.
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In the EU and EEA, the choice of Texas governing law shall not apply only where a mandatory consumer protection law explicitly prohibits such choice of law provisions.
For any claims that are not subject to arbitration...U.S. Residents: Delaware law; venue exclusively in the state or federal courts in New Castle County, Delaware
These Terms are governed by the laws of the State of California and the United States without regard to conflicts of laws provisions
"If you are a resident of Australia or New Zealand, these Terms will be governed by the laws of New South Wales, Australia, and Canva Pty Ltd is the Canva Contracting Entity. If you are a resident of a country in the European Economic Area, Switzerland or the United Kingdom, these Terms will be governed by the laws of the Republic of Ireland, and Canva Austria GmbH is the Canva Contracting Entity. For all other countries, these Terms will be governed by the laws of the State of Delaware, USA, and Canva US Inc. is the Canva Contracting Entity.Excerpt from Canva's Terms of Use
REGULATORY LANDSCAPE: The assignment of Canva Austria GmbH as the EEA/Switzerland/UK contracting entity under Irish law engages the Irish Data Protection Commission as the lead supervisory authority under GDPR's one-stop-shop mechanism for EEA data protection …
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This provision determines which Canva legal entity a user contracts with and which jurisdiction's laws govern dispute resolution, which in turn affects the enforceability of consumer protections, arbitration clauses, and liability limitations applicable to each user population. The EEA/UK contracting entity being Canva Austria GmbH governed by Irish law is relevant to GDPR compliance and the applicable data protection authority.
The contracting entity and governing law applicable to each user depend on the user's country of residence, which determines which legal framework governs the agreement and which Canva entity has legal obligations toward the user. EU, Swiss, and UK users contract with Canva Austria GmbH under Irish law; Australian and New Zealand users contract with Canva Pty Ltd under New …
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