This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
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You are not listed on any U.S. Government list of prohibited or restricted parties.
Customer represents, warrants and covenants that (i) Customer is not named on any U.S. government list of persons or entities prohibited from receiving U.S. exports...(ii) Customer is not a national of, or a company registered in, any Prohibited Jurisdiction...
Customer must not access or use the Amplitude Services: (i) in or relating to any country or territory that is the subject or target of comprehensive trade or economic sanctions...currently, Cuba, Iran, North Korea, Syria, the Crimea region of Ukraine...
"you will not make the Service available to anyone who is unable to comply with all applicable trade compliance laws and regulations in their use of the Service.Excerpt from Canva's Terms of Use
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The clause states: “you will not make the Service available to anyone who is unable to comply with all applicable trade compliance laws and regulations in their use of the Service.”
ConductAtlas has identified this type of provision across 181 platforms. See the full comparison.
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