Provision record
Canva · Canva Terms of Use · View original document ↗

Gross Negligence and Fraud Not Limited

Medium severity Explicit document language Common · 287 of 352 platforms
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This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Aug 26, 2026

The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4260 other provisions on other platforms.

How other platforms handle this

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

Skillshare Medium

Please note that these third parties are responsible for their own privacy practices.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
These terms do not exclude or limit liability arising out of either party's gross negligence, fraud or willful misconduct.

Excerpt from Canva's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Canva Terms of Use
Entity
Canva
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-069116
Document ID
CA-D-00203
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5f13149bdf402a1d8bd7ca6daa7c0b5fa04254a852ce78cee7eaf646537e3bf7
Analysis generated
May 21, 2026 01:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Canva
Document: Canva Terms of Use
Record ID: CA-P-069116
Captured: 2026-05-21 01:08:09 UTC
SHA-256: 5f13149bdf402a1d…
URL: https://conductatlas.com/platform/canva/canva-terms-of-use/provision/CA-P-069116/gross-negligence-and-fraud-not-limited/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Canva's Gross Negligence and Fraud Not Limited clause do?

The clause states: “These terms do not exclude or limit liability arising out of either party's gross negligence, fraud or willful misconduct.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Canva?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Canva.