This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
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A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...
Please note that these third parties are responsible for their own privacy practices.
WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT OUR SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES.
"Canva makes no representations or warranties in relation to Third Party Services and, to the extent permitted by law, expressly disclaims all liability arising from your use of Third Party Services.Excerpt from Canva's Terms of Use
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The clause states: “Canva makes no representations or warranties in relation to Third Party Services and, to the extent permitted by law, expressly disclaims all liability arising from your use of Third Party Services.”
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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