Canva's service is not intended for children under 13 in most countries, and Canva states it does not knowingly collect data from this age group; if such data is collected accidentally, Canva says it will delete it.
This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Parents should be aware that Canva does not have a verified age-gating mechanism, and the policy's protection relies on the 'knowingly' standard, meaning it is possible for children to create accounts without Canva being immediately aware.
The updated privacy policy no longer includes explicit language describing Canva's use of non-essential cookies for personalization, advertising tailoring, and website analytics. Previously, the poli…
The updated privacy policy no longer explicitly discloses optional cookie uses or provides cookie preference controls on the privacy policy page itself. Previously, Canva stated it would use non-esse…
While Canva states it does not knowingly collect data from children under 13, the policy does not describe a technical age verification mechanism, meaning the protection depends partly on accurate age representation by users at registration. Parents who discover a child has created a Canva account can request deletion of that account's data by contacting privacy@canva.com.
How other platforms handle this
Client Deletion Requests. In connection with separate regulatory recordkeeping obligations imposed on Wealthfront, we generally must maintain and cannot delete Personal Information associated with our Clients.
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
Depending on where you live, you may have certain rights with respect to your personal information. These rights may include: The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which we collected i...
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"Our Service is not directed to children under the age of 13 (or a higher minimum age in certain countries), and we do not knowingly collect personal information from children under that age. If we learn that we have collected personal information of a child under the relevant age without parental consent where required, we will take steps to delete that information.— Excerpt from Canva's Canva Privacy Policy
REGULATORY LANDSCAPE: This provision engages COPPA (Children's Online Privacy Protection Act) in the United States, which applies to operators of websites or online services directed to children under 13 or that have actual knowledge they are collecting personal information from children under 13. It also engages GDPR Article 8 (which sets minimum ages for consent to information society services at 13-16 depending on EU member state) and equivalent provisions in UK GDPR. The FTC is the primary US enforcement authority for COPPA. The UK ICO has issued specific guidance under its Children's Code (Age Appropriate Design Code). GOVERNANCE EXPOSURE: Medium. The standard 'not knowingly' language is the conventional COPPA compliance posture but has been subject to FTC scrutiny where platforms lack reasonable age assurance mechanisms. Canva's education product, which serves schools and may involve users under 13, creates a distinct compliance pathway that may be addressed separately in Canva's education-specific terms. JURISDICTION FLAGS: EU member states have varying minimum ages for consent under GDPR Article 8 (ranging from 13 to 16 years), creating a compliance patchwork for Canva's European user base. The UK Children's Code imposes additional design and data minimization requirements for services likely to be accessed by children. US states including California have enacted the Age-Appropriate Design Code Act, which may impose additional obligations. CONTRACT AND VENDOR IMPLICATIONS: School and educational institution customers using Canva for Education should confirm that Canva's FERPA and COPPA compliance representations are documented in their contractual agreements, and that Canva's role as a school official or operator under COPPA's school consent exception is clearly established. COMPLIANCE CONSIDERATIONS: Compliance teams at organizations offering Canva access to employees or customers in contexts where minors may interact with the service should assess whether Canva's age restriction mechanisms are adequate for their use case. Educational institutions should review Canva's student data privacy commitments in its education-specific agreements.
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Parents should be aware that Canva does not have a verified age-gating mechanism, and the policy's protection relies on the 'knowingly' standard, meaning it is possible for children to create accounts without Canva being immediately aware.
While Canva states it does not knowingly collect data from children under 13, the policy does not describe a technical age verification mechanism, meaning the protection depends partly on accurate age representation by users at registration. Parents who discover a child has created a Canva account can request deletion of that account's data by contacting privacy@canva.com.
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