Canva · Canva Privacy Policy · View original document ↗

Cookie and Tracking Technology Use

Medium severity High confidence Explicitdocumentlanguage Uncommon · 25 of 325 platforms
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Recent governance activity Canva recorded 10 documented changes in the last 30 days.
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Document Record

What it is

Canva uses cookies and similar tracking tools to monitor how you use its site and other websites, and uses this data to personalize your experience and show you targeted ads; you can limit some but not all of this tracking through browser or Canva settings.

This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Tracking technologies allow Canva and its advertising partners to build profiles of your behavior across the web, not just within Canva, which is central to how behavioral advertising operates.

Recent Activity

This document changed recently

Medium May 5, 2026

The updated privacy policy no longer includes explicit language describing Canva's use of non-essential cookies for personalization, advertising tailoring, and website analytics. Previously, the poli…

High May 1, 2026

The updated privacy policy no longer explicitly discloses optional cookie uses or provides cookie preference controls on the privacy policy page itself. Previously, Canva stated it would use non-esse…

Consumer impact (what this means for users)

Canva and its partners use tracking technologies to monitor your behavior on Canva and potentially on other websites, and this data is used to serve you targeted advertising. You can manage your preferences through Canva's cookie preference center, though some essential cookies cannot be disabled without affecting service functionality.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Access Canva's cookie preference center through the Cookie Settings link on the website footer or privacy policy page. Toggle off non-essential cookie categories such as advertising and analytics cookies to limit third-party tracking. These preferences can be updated at any time.

How other platforms handle this

Zendesk Medium

We use cookies and similar tracking technologies to track the activity on our websites and services and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our services. You can instruct your browser to ...

GOAT Medium

We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your use of our Services. This information may include your IP address, browser type, operating system, referring URLs, and information about how you interact with our Services.

Thomson Reuters Medium

We use cookies, web beacons, pixels, and similar tracking technologies on our websites and in our communications to collect information about your browsing activities, preferences, and interactions with our content. You can manage your cookie preferences through our cookie preference centre or your ...

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your interactions with our Service and other websites. This information helps us operate and improve the Service, personalize your experience, and deliver targeted advertising. You can control certain types of cookies through your browser settings or our cookie preference center.

— Excerpt from Canva's Canva Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: This provision engages the ePrivacy Directive (EU Cookie Directive) and national implementations, which require prior informed consent for non-essential cookies in the EU and UK. GDPR applies to any personal data collected through these technologies. The UK PECR imposes parallel consent requirements. The FTC Act and applicable state consumer protection laws govern the fairness and transparency of tracking disclosures in the United States. The California CPRA treats certain tracking data as personal information subject to consumer rights. GOVERNANCE EXPOSURE: Medium to High for EU and UK users. The lawfulness of behavioral advertising and analytics cookies depends entirely on whether Canva's consent management platform captures valid, freely given, specific, informed, and unambiguous consent before these cookies are set. Regulators across Europe have taken enforcement action against major platforms for consent management deficiencies including pre-ticked boxes, dark patterns, and buried opt-outs. JURISDICTION FLAGS: EU and EEA users require opt-in consent for non-essential cookies before loading. UK users require equivalent consent under PECR. California users may have rights under CPRA to opt out of sharing of personal information derived from tracking technologies with advertising partners. The definition of 'sale' under CCPA has been interpreted to include certain data sharing enabled by tracking pixels. CONTRACT AND VENDOR IMPLICATIONS: Organizations embedding Canva tools or integrations on their own web properties should assess whether Canva tracking technologies are activated on those properties and whether their own cookie consent disclosures cover Canva's tracking activities. B2B customers should confirm that Canva's cookie practices for business users are addressed in enterprise agreements. COMPLIANCE CONSIDERATIONS: Compliance teams should audit Canva's cookie consent implementation on both desktop and mobile web to verify that no non-essential cookies fire before consent is captured for EU and UK users. The cookie preference center should be tested for accessibility and ease of use to confirm it does not employ dark patterns. Data mapping should include all third-party recipients activated by Canva's tracking technologies.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive tracking and data collection practices under the FTC Act, including adequacy of cookie consent disclosures.
    File a complaint →

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Canva Privacy Policy
Entity
Canva
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-005248
Document ID
CA-D-00204
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2099e152b22e3463c602c96768ecae89d623fadd1fcfaf0c62bc53891b151371
Analysis generated
May 10, 2026 04:10 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Canva
Document: Canva Privacy Policy
Record ID: CA-P-005248
Captured: 2026-05-10 04:10:40 UTC
SHA-256: 2099e152b22e3463…
URL: https://conductatlas.com/platform/canva/canva-privacy-policy/cookie-and-tracking-technology-use/
Accessed: May 14, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Canva's Cookie and Tracking Technology Use clause do?

Tracking technologies allow Canva and its advertising partners to build profiles of your behavior across the web, not just within Canva, which is central to how behavioral advertising operates.

How does this clause affect you?

Canva and its partners use tracking technologies to monitor your behavior on Canva and potentially on other websites, and this data is used to serve you targeted advertising. You can manage your preferences through Canva's cookie preference center, though some essential cookies cannot be disabled without affecting service functionality.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 25 platforms. See the full comparison.

Is ConductAtlas affiliated with Canva?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Canva.