This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who cancel retain no right to recover any portion of fees paid for the current subscription period, regardless of how much of the period remains.
The updated terms establish that Premium content access is a limited, revocable license that terminates when a subscription ends, including downloaded content. Users do not own the content and will lose access upon cancellation, expiration, or non-payment. The terms also introduce new AI feature sections that authorize Calm to process user inputs to generate outputs, with Calm retaining ownership of outputs while users retain ownership of inputs. Health disclaimers clarify that the Services do not provide medical advice, diagnosis, treatment, or emergency care and do not create a provider-patient relationship. You can review the full terms at Calm.com to understand the specific scope of the license and AI feature processing.
View change record →Cancelling a subscription does not entitle you to any refund of fees already paid to Calm.
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We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
If you request a refund and you have not received any Testing Services prior to your subscription renewal date, we will provide you with a full refund.
For students purchasing subscriptions, Students are entitled to terminate their subscription at any time within 14 days of their initial payment and receive a full refund.
"If you cancel, you are not entitled to a refund for the fees you already paid, but, subject to these Terms, you will continue to receive access to Calm Premium until the end of your current subscription period.Excerpt from Calm's Terms of Service
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Users who cancel retain no right to recover any portion of fees paid for the current subscription period, regardless of how much of the period remains.
Cancelling a subscription does not entitle you to any refund of fees already paid to Calm.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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