Provision record
Calm · Calm Terms of Service · View original document ↗

Binding Arbitration Requirement for Disputes

Medium confidence Common · 196 of 343 platforms
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This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Binding arbitration replaces court litigation for most disputes, limiting the forums in which users can seek relief from Calm.

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Interpretive note: The excerpt uses a lettered list structure beginning with '(a)', suggesting additional exceptions exist beyond the small claims court carve-out, but only item (a) is quoted. The canonical claim is limited to what is present in the excerpt.

Recent Activity

This document changed recently

Medium Oct 16, 2026

The updated terms establish that Premium content access is a limited, revocable license that terminates when a subscription ends, including downloaded content. Users do not own the content and will lose access upon cancellation, expiration, or non-payment. The terms also introduce new AI feature sections that authorize Calm to process user inputs to generate outputs, with Calm retaining ownership of outputs while users retain ownership of inputs. Health disclaimers clarify that the Services do not provide medical advice, diagnosis, treatment, or emergency care and do not create a provider-patient relationship. You can review the full terms at Calm.com to understand the specific scope of the license and AI feature processing.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Users are required to resolve disputes through binding arbitration rather than court, except when bringing an individual action in small claims court.

How other platforms handle this

OpenAI

This section does not require informal dispute resolution or arbitration of the following claims: (i) individual claims brought in small claims court...

Credit Karma

you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Any dispute, claim, or controversy arising out of or relating to these Terms...will be settled by binding arbitration, except that each party retains the right: (a) to bring an individual action in small claims court...

Excerpt from Calm's Terms of Service

Provision details

Document information
Document
Calm Terms of Service
Entity
Calm
Date stated by the document
Oct. 13, 2026
As printed in Calm’s text (version CA-V-007573), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-001142, captured May 1, 2026
Record ID
CA-P-030754
Document ID
CA-D-000217
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-001142)
56ecea15231a5f5c2a30795007b191bf76c07ea9004ead1f5b05c26b72defe9b
Analysis generated
May 7, 2026 05:09 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-001142, captured May 1, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007573, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Calm
Document: Calm Terms of Service
Record ID: CA-P-030754
Version: CA-V-001142
Captured: 2026-05-01 16:21:18 UTC
SHA-256: 56ecea15231a5f5c…
URL: https://conductatlas.com/platform/calm/calm-terms-of-service/provision/CA-P-030754/binding-arbitration-requirement-for-disputes/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Calm's Binding Arbitration Requirement for Disputes clause do?

Binding arbitration replaces court litigation for most disputes, limiting the forums in which users can seek relief from Calm.

How does this clause affect you?

Users are required to resolve disputes through binding arbitration rather than court, except when bringing an individual action in small claims court.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.

Is ConductAtlas affiliated with Calm?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calm.