If you sign up for a free trial or discounted promotional offer, Calm will automatically start charging you the full subscription price when the promotional period ends unless you cancel at least 24 hours before it expires.
This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who enroll in trials or promotional discounts by providing a payment method should be aware that they will be charged the full then-current subscription price automatically at the end of the promotion if they do not cancel in advance.
Trial users who do not cancel at least 24 hours before their promotional period ends will be charged the full recurring subscription price, with no refund available under the default Terms, making the cancellation deadline a material financial consideration from the moment of trial sign-up.
How other platforms handle this
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Your Wix Premium Plan will automatically renew at the end of each billing period unless you cancel your subscription before the renewal date. By subscribing, you authorize Wix to charge your payment method on a recurring basis until you cancel. Wix will charge the then-current subscription fee at th...
Membership fees are billed on a recurring basis. WHOOP does not provide refunds or credits for any partial membership periods.
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"You must provide a valid payment method accepted by us to enroll in a Promotional Offer unless otherwise stated in the Offer Terms. Once your promotional period ends, you authorize Calm to begin billing your designated payment method on a recurring basis at the then-current price for the relevant subscription plus any applicable taxes unless it is canceled in accordance with section 4(c) at least 24 hours prior to the end of the promotional period.— Excerpt from Calm's Calm Terms of Service
REGULATORY LANDSCAPE: The FTC's Negative Option Rule and guidance on free trial offers require clear and conspicuous disclosure of the recurring charge that will begin at trial end, including the exact amount and billing date, before the consumer provides a payment method. State automatic renewal laws, particularly California's, impose additional requirements including affirmative consent to post-trial charges and clear cancellation instructions at sign-up and in confirmation communications. The FTC has taken enforcement action against companies that fail to clearly disclose trial-to-subscription conversion terms. GOVERNANCE EXPOSURE: Medium-High. Trial-to-subscription conversion mechanics are a significant area of FTC and state AG enforcement activity. The requirement that users cancel 24 hours before trial end to avoid being charged, combined with the no-refund default, creates a tight window that may not satisfy 'clear and conspicuous' disclosure standards if not adequately surfaced at the point of trial enrollment. JURISDICTION FLAGS: California's Automatic Renewal Law requires specific disclosures for trial offers including the exact post-trial price, the cancellation mechanism, and the renewal date. New York and other states have enacted similar requirements. EU consumer rights directives require that trial terms and post-trial charges be clearly disclosed before the consumer is bound, and may require express re-consent before post-trial billing begins. CONTRACT AND VENDOR IMPLICATIONS: Third-party platforms (app stores) through which Calm promotional offers are distributed may have their own disclosure and refund requirements that create additional compliance obligations. Calm's Terms acknowledge that third-party store cancellations must be managed directly with those stores. COMPLIANCE CONSIDERATIONS: Calm's trial enrollment flow should be audited to confirm that the post-trial price, the billing trigger date, and the 24-hour cancellation requirement are disclosed with the specificity and prominence required by the FTC Negative Option Rule and applicable state automatic renewal laws. Email or in-app reminder communications before trial expiration should be assessed as a best practice mitigation against enforcement exposure.
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Users who enroll in trials or promotional discounts by providing a payment method should be aware that they will be charged the full then-current subscription price automatically at the end of the promotion if they do not cancel in advance.
Trial users who do not cancel at least 24 hours before their promotional period ends will be charged the full recurring subscription price, with no refund available under the default Terms, making the cancellation deadline a material financial consideration from the moment of trial sign-up.
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