Calm keeps your personal data only for as long as needed for the purposes it was collected, unless the law requires it to be kept longer.
This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision creates an operational framework where data retention is bounded by purpose-limitation principles, with an exception carved for legally mandated storage. This establishes both a default retention limit and a mechanism for extended retention when law requires it.
Calm does not specify exact retention periods for different categories of data, meaning your personal data including wellness and behavioural information could be retained for an indeterminate period. You can request deletion of your data at any time via support@calm.com.
How other platforms handle this
We retain personal data for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will vary depending on the type of data and the purposes for which we use it.
Microsoft retains personal data for as long as necessary to provide the products and fulfill the transactions you have requested, or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for differen...
We keep information as long as we need it to provide our products and services and fulfil the purposes described in this policy. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and processed, relevant legal or operational retention ...
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"We retain personal data for no longer than is necessary for the purposes for which it is processed, unless applicable law requires storage for a longer period of time.— Excerpt from Calm's Calm Privacy Policy
The retention policy uses general 'no longer than necessary' language without category-specific retention schedules, which may be insufficient under GDPR Article 5(1)(e) storage limitation principle and CPRA regulations requiring disclosure of retention periods. Compliance teams should assess whether Calm's retention schedule documentation satisfies applicable regulatory requirements.
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The provision creates an operational framework where data retention is bounded by purpose-limitation principles, with an exception carved for legally mandated storage. This establishes both a default retention limit and a mechanism for extended retention when law requires it.
Calm does not specify exact retention periods for different categories of data, meaning your personal data including wellness and behavioural information could be retained for an indeterminate period. You can request deletion of your data at any time via support@calm.com.
ConductAtlas has identified this type of provision across 65 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calm.