Provision record
Betterment · Betterment Privacy Policy · View original document ↗

Biometric and Identity Verification Data Collection via Socure

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Document Record

What it is

The policy states that Betterment uses Socure for identity verification, which may collect facial images including selfie photographs and identification card images, as well as device information, with Socure's own privacy policy governing the use of that data.

This analysis describes what Betterment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision discloses collection of facial image data as part of account creation, a category of information that may constitute biometric data under Illinois BIPA and analogous state laws, with data governance delegated to Socure's privacy policy rather than Betterment's stated commitments.

Interpretive note: Whether facial images collected through Socure constitute biometric identifiers under BIPA or analogous statutes depends on how the data is processed (e.g., whether a biometric template is generated), which is not specified in this document.

Recent Activity

This document changed recently

Medium Jul 1, 2026

The updated policy discloses a new Fully Paid Securities Lending program through Apex Clearing, under which Betterment will share customer personal information and account details with Apex if customers choose to participate. The revised terms also establish that generative AI service providers have committed that personal information will not be used for model training. For customers participating in promotional offers requiring offline fulfillment, the policy now explicitly states that personal information including mailing address may be shared with third-party partners. You can review the FPSL Program supplemental disclosures for details about the securities lending arrangement, or choose not to participate in the program.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

The agreement establishes that creating a Betterment account may involve collection of facial images and device information by Socure for fraud prevention and identity verification purposes, and that Socure's privacy policy, not Betterment's, governs how that biometric and device data is used.

Cross-platform context

See how other platforms handle Biometric and Identity Verification Data Collection via Socure and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Betterment conducts identity verification through Socure, which may also require the collection of facial images, such as headshots from your identification card and selfie photographs. Socure also collects information about the device accessing a Betterment account to analyze the risk of fraud. By creating an account with Betterment, you acknowledge and agree that the terms of Socure's Privacy Policy will govern Socure's use of such information.

Excerpt from Betterment's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Collection of facial images and selfie photographs may constitute biometric identifiers or biometric information under the Illinois Biometric Information Privacy Act (BIPA), as well as analogous statutes in Texas (CUBI) and Washington.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Betterment Privacy Policy
Entity
Betterment
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014974
Document ID
CA-D-00212
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
df9007de0116b44d59a962d403db6317e4d20f0524c8a751245d816e233a75d6
Analysis generated
July 9, 2026 06:49 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Betterment
Document: Betterment Privacy Policy
Record ID: CA-P-014974
Captured: 2026-07-09 06:49:57 UTC
SHA-256: df9007de0116b44d…
URL: https://conductatlas.com/platform/betterment/betterment-privacy-policy/provision/CA-P-014974/biometric-and-identity-verification-data-collection-via-socure/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Betterment's Biometric and Identity Verification Data Collection via Socure clause do?

This provision discloses collection of facial image data as part of account creation, a category of information that may constitute biometric data under Illinois BIPA and analogous state laws, with data governance delegated to Socure's privacy policy rather than Betterment's stated commitments.

How does this clause affect you?

The agreement establishes that creating a Betterment account may involve collection of facial images and device information by Socure for fraud prevention and identity verification purposes, and that Socure's privacy policy, not Betterment's, governs how that biometric and device data is used.

Is ConductAtlas affiliated with Betterment?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Betterment.