Bank of America · Bank of America Privacy Notice · View original document ↗

Call monitoring and recording authorization

High severity High confidence Explicitdocumentlanguage Common · 300 of 352 platforms
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This analysis describes what Bank of America's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Telephone communications with Bank of America are subject to potential monitoring or recording, which affects consumer expectations of privacy on those calls.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4198 other provisions on other platforms.

Consumer impact (what this means for users)

Any telephone call you make to or with Bank of America may be monitored or recorded by Bank of America.

How other platforms handle this

ZipRecruiter Medium

authorize ZipRecruiter to connect your account to the account of a "Connected Site" (e.g., Google, LinkedIn, Monster, Facebook or Twitter), we may be able to access information you have provided to the Connected Site...

Glassdoor Medium

If you use our chat feature, we and our service providers may record your chats and keep transcripts.

NVIDIA NIM Medium

telemetry information collected includes: (i) microservice settings, (ii) usage data and (iii) hardware environment.

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▸ View Original Clause Language DOCUMENT RECORD
"
If you communicate with us by telephone, we may monitor or record the call.

— Excerpt from Bank of America's Bank of America Privacy Notice

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Bank of America Privacy Notice
Entity
Bank of America
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
May 9, 2026
Record ID
CA-P-021070
Document ID
CA-D-00054
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1d4e65e734a0b2e8cc01b0312c42f36950c5e1ea1c03ab56dfa173a8ebefa627
Analysis generated
April 27, 2026 11:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Bank of America
Document: Bank of America Privacy Notice
Record ID: CA-P-021070
Captured: 2026-04-27 11:40:46 UTC
SHA-256: 1d4e65e734a0b2e8…
URL: https://conductatlas.com/platform/bank-of-america/bank-of-america-privacy-notice/provision/CA-P-021070/call-monitoring-and-recording-authorization/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Bank of America's Call monitoring and recording authorization clause do?

Telephone communications with Bank of America are subject to potential monitoring or recording, which affects consumer expectations of privacy on those calls.

How does this clause affect you?

Any telephone call you make to or with Bank of America may be monitored or recorded by Bank of America.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 300 platforms. See the full comparison.

Is ConductAtlas affiliated with Bank of America?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Bank of America.