Provision record
AWS · AWS Customer Agreement · View original document ↗

Data Privacy and Content Storage Controls

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Document Record

What it is

Customers select the AWS regions where their content is stored and consent to storage and transfer in those regions. AWS states it will not access, use, or disclose customer content except as required to provide services or comply with law or governmental orders, and will not move content outside selected regions except as legally required. AWS commits to notifying customers of legal requirements or orders unless prohibited by law.

This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Section 1.4 establishes customer control over content location by region and contractually limits AWS's authority to access or move content outside those regions. The notification commitment for governmental access requests, qualified by legal prohibition, is operationally significant for customers with data residency and compliance obligations under GDPR, CCPA, and sector-specific frameworks.

Consumer impact (what this means for users)

Under Section 1.4, the agreement states that AWS will not access, use, disclose, or relocate customer content except as required to provide services or comply with law, and will provide notice of governmental access requests unless legally prohibited from doing so. Customers' account information, as distinct from customer content, is governed by the AWS Privacy Notice rather than this section.

Cross-platform context

See how other platforms handle Data Privacy and Content Storage Controls and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
You may specify the AWS regions in which Your Content will be stored. You consent to the storage of Your Content in, and transfer of Your Content into, the AWS regions you select. We will not access or use Your Content except as necessary to maintain or provide the Services, or as necessary to comply with the law or a binding order of a governmental body. We will not (a) disclose Your Content to any government or third party or (b) move Your Content from the AWS regions selected by you; except in each case as necessary to comply with the law or a binding order of a governmental body. Unless it would violate the law or a binding order of a governmental body, we will give you notice of any legal requirement or order referred to in this Section 1.4.

Excerpt from AWS's Customer Agreement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

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Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • Department Of Health & Human Services, Office For Civil Rights (hhs Ocr)
    Enforces HIPAA Privacy and Security Rules, which protect health information held by healthcare providers, health plans, and their business associates.
    Who can file: Anyone whose HIPAA rights may have been violated by a covered entity (healthcare provider, health plan, or healthcare clearinghouse)
    What you need: Name of the entity, description of the violation, date of the incident, and your contact information. Must file within 180 days of the violation.
    What to expect: HHS OCR investigates and may require the entity to take corrective action. Does not provide individual compensation. Serious violations can result in civil monetary penalties.
    File a complaint →

Provision details

Document information
Document
AWS Customer Agreement
Entity
AWS
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014471
Document ID
CA-D-00674
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9df8e129bfd7d38f49d5f527b5c87cb344da507e62f98112482fffa7af8bd0f0
Analysis generated
July 9, 2026 05:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS
Document: AWS Customer Agreement
Record ID: CA-P-014471
Captured: 2026-07-09 05:40:32 UTC
SHA-256: 9df8e129bfd7d38f…
URL: https://conductatlas.com/platform/aws/aws-customer-agreement/provision/CA-P-014471/data-privacy-and-content-storage-controls/
Accessed: Sept. 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does AWS's Data Privacy and Content Storage Controls clause do?

Section 1.4 establishes customer control over content location by region and contractually limits AWS's authority to access or move content outside those regions. The notification commitment for governmental access requests, qualified by legal prohibition, is operationally significant for customers with data residency and compliance obligations under GDPR, CCPA, and sector-specific frameworks.

How does this clause affect you?

Under Section 1.4, the agreement states that AWS will not access, use, disclose, or relocate customer content except as required to provide services or comply with law, and will provide notice of governmental access requests unless legally prohibited from doing so. Customers' account information, as distinct from customer content, is governed by the AWS Privacy Notice rather than this section.

Is ConductAtlas affiliated with AWS?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS.